FTE Global Awards 2018 shortlists announced – 16 airlines and airports make the cut

The shortlists for the Future Travel Experience Global Awards 2018 (sponsored by Airport Lounge Development) have been revealed and feature a total of 16 airlines and airports from around the world. The nominees are spread across four categories: Best ‘On the Ground’ Initiative, Best ‘Up in the Air’ Initiative, Best Airport Terminal Design Project, and the FTE Accessibility Leadership Award.

The shortlists for the Future Travel Experience Global Awards 2018 (sponsored by Airport Lounge Development) have been revealed and feature a total of 16 airlines and airports from around the world.

These awards celebrate the outstanding efforts of organisations that have gone the extra mile to improve the passenger experience both on the ground and in-flight during the past 12 months. The winners will be announced during the FTE Global 2018 Gala Party, which will take place at Future Travel Experience Global 2018, 10-12 September, Las Vegas.

Best ‘On the Ground’ Initiative – shortlist

  • Air France – Biometric boarding pass; using biometrics without deploying a central database;
  • London Heathrow Airport – Automation programme to deliver a seamless end-to-end journey minimising passenger touch points;
  • Lufthansa – Self-service disruption management via digital channels;
  • Miami Airport – Biometric-enabled Concourse E federal inspection facility for international arrivals;
  • Orlando Airport – Deployment of 100% biometric exit, plus wider biometric processing rollout.

 

Best ‘Up in the Air’ Initiative – shortlist

  • Delta Air Lines – Boeing 777-200 refurbishment; economy class comfort;
  • Emirates – Boeing 777 First Class Private Suites;
  • JetBlue Airways – Airbus A320 fleet restyling;
  • Qatar Airways – IFEC upgrades and NFC technology integration;
  • Singapore Airlines – Airbus A380 cabin upgrades.

 

Best Airport Terminal Design Project

  • Changi Airport Group – Changi Airport Terminal 4;
  • Seoul Incheon Airport – Incheon Airport Terminal 2;
  • Copenhagen Airport – New indoor footbridge; direct connection between metro platform and security checkpoint;
  • Oman Airports – Muscat International Airport New Passenger Terminal.

 

FTE Accessibility Leadership Award

  • Copenhagen Airport – Accessible airport experience;
  • Doha Airport – Accessible airport experience;
  • JetBlue Airways – Accessibility-friendly digital experience;
  • Virgin Atlantic Airways – Accessible in-flight entertainment.

The FTE Global Awards 2018 winners will be announced during the FTE Global Gala Party, which will take place at Hyde – a spectacular 10,000-square-foot indoor-outdoor nightlife venue overlooking the Fountains of Bellagio on the world famous Las Vegas Strip. To register to attend FTE Global 2018, click here.

The shortlists for the ‘Best Supplier Innovation’ and ‘Best New Startup’ awards will be revealed very soon.

The winners will be announced during the FTE Global 2018 Gala Party, which will take place at Future Travel Experience Global 2018, 10-12 September, Las Vegas. The winners and presenters from 2017 included (l-r): Nancy Knipp, SVP, Airport Lounge Development; Jim Peters, CTO, SITA; Daniel Coleman, Founder, FTE; Günter Saurwein, VP – The Americas, Qatar Airways; Maurice Jenkins, Director Information Systems & Telecommunications, Miami Airport; Shiju Thomas, VP Information Services, Qatar Airways; T.J. Schulz, President, ACC; Kiran Merchant, Chairman, Airport Fast Forward; Mirna Younes, Manager Baggage Services, Qatar Airways; Melanie Gerwien, Project Coordinator, RIMOWA Electronic Tag; Samuel Ingalls, Assistant Director of Aviation, Information Systems, Las Vegas Airport; Cathal Corcoran, CIO, London Gatwick Airport; Chris Runde, Director, Airport Innovation Accelerator, AAAE; Joe Leader, CEO, APEX; Shi Lee, CEO, SeatAssignMate; Yngvar Sundsfjord, Chief Project Manager, COWI; Greg Forbes, GM, ACS Innovation & Technology, Delta Air Lines; Duncan Sham, Chief Designer, SeatAssignMate; Simon Wilcox, Programme Manager – Passenger Automation, London Heathrow Airport; Chris Annetts, Retail & Service Proposition Director, London Heathrow Airport; Ryan Ghee, Editor, FTE; Sander Stomph, Director ODS, KLM.


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