British Airways to make Cornwall-Heathrow link even more successful

After months of discussions and planning, Cornwall Airport Newquay launched British Airways’ Public Service Obligation (PSO) operation to and from London Heathrow on 24 July, following the administration of Flybe and the temporary absence of a vital connection to the UK capital.

“It was a big loss for the Airport when Flybe collapsed, as they had built up a strong market on their multidaily service into London Heathrow following the switch from London Gatwick last year,” comments Pete Downes, Managing Director, Cornwall Airport Newquay. “Between March 2019 and March 2020, the Heathrow link carried over 163,000 passengers. The flight operated with an average load factor of nearly 80%, clearly demonstrating its popularity.”

The UK’s flag carrier has launched the route at a time in which people are looking to return to summer holiday breaks, and businesses are starting to pick up again following the restrictions put in place during the recent COVID-19 pandemic. “July has historically been the peak month for Newquay-Heathrow traffic, with a load factor of 91% this time last year informs Downes. “With people now looking to take a longoverdue summer break, this is the perfect time for British Airways to introduce its brand to the service. We look forward to working with them to establish this link into Heathrow and continuing to push the message of how the route not only opens up Cornwall to the capital, but the world.”

While the previous service had offered limited code-share connection opportunities via Heathrow’s Terminal 2, the offering by British Airways opens up many more opportunities for people to reach all corners of the world with a seamless process at Terminal 5. “British Airways offers a huge network of destinations from Heathrow in the summer, creating a lot more variety for the Cornish community wanting to explore the world, at the same time opening many new markets for our local business community and advancing inbound tourism potential,” highlights Downes. “It is this level of service which sees the UK’s national carrier elevate the product offering substantially from anything that has been available to our passengers previously.” British Airways will operate flights to Cornwall Airport Newquay daily using its fleet of A320s.

Cornwall Airport Newquay’s Managing Director, Pete Downes, and Marketing and Business Development Manager, Amy Smith, welcome British Airways to Cornwall.

Notes for editors

  • Cornwall Airport Newquay welcomed more than 456,678 passengers in 2019.
  • In 2020, Cornwall Airport Newquay is offering flights to London Heathrow with British Airways, LeedsBradford and Teesside International with Eastern Airways, Alicante and Faro with Ryanair, and Dublin with Aer Lingus.
  • Cornwall Airport Limited (CAL) is 100% owned by CORSERV which is a wholly owned company of Cornwall Council. CAL is the operator of Cornwall Airport Newquay.

Cornwall Airport Newquay’s recent route development

  • o Eastern Airways 5 times weekly to Leeds-Bradford, launched 9th July 2020.
  • o Eastern Airways twice weekly to Teesside International, launched 6th July 2020.
  • o British Airways to London Heathrow, 24th July 2020.


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